Commercial Team
Phoenix Paper appreciates our customers. You can rely on our dedicated Sales and Customer Service Representatives to support you in finding solutions and products to meet your paper end use needs.
Brian Sagula
SALES REPRESENTATIVE
Brian joined Phoenix Paper in the summer of 2020 and brings over 30 years of industry experience and knowledge to the company. He has worked for several paper mills and held various positions including Regional Sales Manager and National Accounts Manager. His focus is on growing our Paper and Pulp business by establishing new markets, building strong relationships, and implementing unique solutions for customers.
Brian received his bachelor’s degree in Marketing from Illinois State University and has conducted education and industry workshops on paper and print.
He and his wife live outside of Philadelphia. They enjoy exploring state parks, and have a passion for health, fitness, and German Shepherds.
Ben Wilson
Sales Representative
Originally from West Virginia, Ben Wilson now lives in Charlotte, NC with his wife. They have a daughter and a son and one granddaughter. After graduating from West Virginia Wesleyan College, Ben started his career with Westvaco in 1985 in sales for the Wickliffe, KY mill. His entire career has been dedicated to the paper industry. His grandfather worked for the Bureau of Engraving and Printing as a pressman. Ben loves traveling with his wife and spending time with his family. His other hobbies include hunting, fishing, and golfing.
Jim Devens
Sales Representative
Originally from Western Maryland, Jim Devens began working summers at Westvaco’s Luke Mill as a college summer hire. After graduation from University of Maryland Jim eventually returned to work at the Luke Mill in Quality Control before moving to Westvaco’s Fine Papers Sales team. Jim has been in sales in the paper industry for over 35 years having lived in New York, Atlanta, Detroit, and St. Louis, MO where he resides today. Now with Phoenix Paper over two and a half years, Jim has sold products made at the Wickliffe Mill for over 30 years. In Jim’s spare time he enjoys spending time skiing, boating, and nearly any water related activity with his family.
Cindy Zahneis
Sales Representative
Cindy lives in Cincinnati, Ohio and joined the Phoenix team in August of 2023, covering the Mid-West States. Cindy comes to Phoenix Paper with a diverse background in both print and paper. After graduating from Cincinnati State with a degree in Graphic Arts, Cindy spent the first half of her career working for both web and sheet fed commercial printers. She has been working in the paper community for the last 14 years and has a true love of paper. In her free time, Cindy volunteers as a Court Appointed Special Advocate for children in the Foster Care system. She also enjoys traveling, cooking, concerts and spending time with family and friends and her dogs Willie Nelson and Dixie. Cindy is delighted to be a part of the Phoenix Paper team.
Kathleen Mossop
Sales Representative
Kathleen lives in Norwalk, CT and joined the Phoenix Team in May of 2024, covering the Northeast Sales area. She has been in the paper industry for 20+ years and brings a wealth of experience from both the manufacturing and distribution side of the business. Kathleen prides herself on being a people person, her ability to see tasks through to completion and her honest business practices. She is the proud mother of two boys and one granddaughter. She enjoys sports, live music, boating, traveling, and spending time with family and friends. Kathleen is excited to be back on the manufacturing side of the business and to be part of the Phoenix Paper Team.
Michael Poulin
sales representative
Michael lives with his family in South Florida and joined the Phoenix team in January of 2024. He comes with a broad background in inkjet printing and the digital print industry. Michael spent most of his career in marketing, sales support, and business development for printer manufacturers. In addition, he also has a technical background having spent time in product management, service, and product support directly supporting commercial printers. His commitment to the print and paper industry extends to holding a board of directors’ position with Two Sides North America. Michael enjoys traveling with his family and spending time fishing, boating, mountain biking and running.
Christina Dixon
marketing and customer service lead
Christina lives in western Kentucky and joined the Phoenix team in February of 2022 as a Content & Community Specialist. In June of 2023, Christina joined the Phoenix Paper Customer Service Team as Marketing & Customer Service Lead. After homeschooling her 4 children, she graduated from Eastern Kentucky University with a bachelor’s degree in Communication Studies and now enjoys working with the Phoenix Team to ensure the best customer service experience for our Merchants and Commercial Printers. In her free time, Christina enjoys reading, cooking, and spending time with her husband, children, and grandchildren.
Anita Young
Customer Service Representative
Anita Young joined the Phoenix team in 2022. Originally from Paducah, she moved to the Wickliffe area in 2009. Her background includes over twenty plus years of customer service experience. Making sure each customer has an exceptional experience with Phoenix Paper is her top priority. In her spare time, she enjoys spending time with her family, pets and relaxing in her camper at Kentucky Lake when the weather is warm.
Nyle Buss
Pulp Specialist
Nyle joined Phoenix Paper in January of 2020 to jumpstart the Customer Service team. He graduated from Murray State University in 2014 with a degree in Graphic Communications Management. After spending 5 years working on the printing side of the industry in California, he moved back home to Kentucky and joined Phoenix Paper. As a Pulp Specialist Nyle now manages all aspects of our Pulp business. In his spare time Nyle loves to go out on camping trips to enjoy the peace and solitude of nature.
Sheila DuBois
Customer service
Sheila joined Phoenix Paper in January 2024, bringing over 15 years of experience in the tissue paper industry, particularly in quality assurance. She holds a degree from Robert Morris College and the University of Phoenix and is certified as a Lean Six Sigma Green Belt and ISO Internal Auditor. Residing in Metropolis, Illinois, Sheila has also lived in Northern Illinois, Wisconsin, and Arizona. Her deep industry knowledge and passion for paper ensure that customers receive the best possible customer service. Outside of work, Sheila enjoys reading and cherishing moments with her family, especially her two grandsons.
Zac Sanders
Customer Service
Zachary Sanders has been with Phoenix Paper since January of 2024. He has 10 years of customer service experience as the General Manager of multiple mattress stores in Paducah and Murray. After attending West Kentucky Community and Technical College and Murray State University, Zac received a full stack web development certificate from Vanderbilt University. Zac currently resides in Paducah, KY with his wife Mariah and their pets. He enjoys playing the drums and Ultimate Frisbee in his spare time.
Meghan Harp
Customer service
Originally from Colorado, Meghan relocated to Western Kentucky in 2014. She began her journey with Phoenix Paper through a temp agency and officially joined the Phoenix Customer Service team in October 2023. Although new to the paper industry, Meghan has eagerly embraced the opportunity to learn about paper end uses and serving our customers. Outside of work, she enjoys cooking, gardening, and spending time outdoors.